Holiday Skip-a-Pay

Friends enjoy an afternoon holiday shopping at the mall.

Spread more cheer this year with Holiday Skip-a-Pay

Ask a Customer Service Representative about skipping your First Financial car or other consumer loan payment in December 2017 or January 2018.

Holiday Skip-a-Pay is available to First Financial Bank loan customers only. Certain restrictions, eligibility requirements and a $20 processing fee may apply. This offer is not available for commercial loans, real estate-related loans or credit cards. Skipping a payment will result in the maturity date of the loan being extended for one month and interest will continue to accrue on the unpaid balance.

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Customer Experience Team
(800) 511-0045

Monday through Friday
8:00 a.m. to 7:00 p.m. ET

Saturday
9:00 a.m. to 2:00 p.m. ET

Online Banking Questions
First-Online@first-online.com

Customer Service Questions
CustomerContact@first-online.com

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Financial Bank N.A. is focused on protecting your online privacy. We work with you to fight fraud and identity theft. As a valued First Financial Bank customer, we want you to know that:

  • We will never send you an email requesting your password, user identification number, PIN, account number(s), or social security number. First Financial Bank does not use email to request our customers' personal information.
  • If you receive a suspicious email or telephone call, please contact First Financial Bank's Customer Care Center at (800) 511-0045. This is a toll-free number. and you may leave your name and telephone number so that we can contact you for further information.
  • If you have responded to an email and provided information, such as your account number, credit card number, or social security number, please contact our Customer Care Center at (800) 511-0045 as soon as possible.
  • If you suspect that you have received a suspicious or fraudulent email using the First Financial name, please forward the email to OnlineSecurity@first-online.com, then delete it immediately.

For additional information about identity theft and Internet fraud, visit the Federal Trade Commission (www.ftc.gov), and the Federal Deposit Insurance Corporation (www.fdic.gov)

View our Consumer Privacy Notice

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