First Mobile App for Android, iOS®,
and Kindle Fire

Full featured. Intuitive.


Are you enrolled in First Online Banking? Awesome! You're all set to start using the First Mobile app. Your login ID and password for First Online Banking and the First Mobile app are the same.

If you are not enrolled in First Online Banking, you can enroll online now, or using the First Mobile app. Our free First Mobile banking app is available for the iPhone®, iPad®, Android phones, Android tablets and Kindle Fire.* Can't download via link? Look for the First shield when searching for First Financial Bank in your app store.

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Quick Balance


Quick Balance allows you to see your account balance and recent transactions on your phone or device without logging in.

To enable Quick Balance


  1. Log into the app
  2. Go to Settings > Quick Balance > Current Device
  3. Toggle Quick Balance > On.
  • Once enabled, you will be able to see your balance and last five transactions for each account you have set up in First Mobile Banking.
  • No login is needed, swipe down on the Mobile Banking login screen to display the Quick Balance screen.
  • If you use more than one device for Mobile Banking, you will need to enable Quick Balance for each device individually.
  • If you share a device, remember that others who use your device will be able to see your account balances.
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Push Notification Banking Alerts


Push Notifications are alerts or pop-up messages that are pushed to your phone or tablet from the First Mobile Banking app even when you aren't logged in. With Push Notifications, you can be alerted to activity on your account anytime, anywhere.

To enable Push Notifications


Go to Settings > Push Notifications and you will be presented with a list of available notifications, including balance, withdrawal and deposit alerts. Tap the on/off toggle next to the notifications you want to receive. If you previously set up banking alerts within online banking, those alerts will be displayed on the Push Notifications page.

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Touch ID® and Fingerprint ID


If you have an Apple® or Android device with fingerprint-sensor technology,  you can log into First Mobile Banking with your fingerprint using Touch ID® or Fingerprint ID. When you log into the app with your user name and password on a supported device, you'll receive a prompt asking you if you would like to start logging in with your fingerprint. If you do not accept, you can still enable fingerprint login later from the Settings menu in the app.

Traditional user name and password log in is available with Touch ID® or Fingerprint ID enabled.

Your fingerprint is stored on the device and it is encrypted with a key that is only accessible to the device. Neither the bank nor the Mobile Banking app can access your fingerprint.

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Mobile Deposit


Conveniently deposit checks with our free Mobile Deposit feature inside the First Mobile app. Simply upload images of the front and back sides of your endorsed check to deposit funds directly into your checking account.

Learn more Mobile Deposit

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Forgotten Username and Password


For your convenience, the Forgotten Username and Password feature allows you to use your Mobile Banking app to recover your First Financial Online Banking credentials without calling the bank.

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Automatic Updates


If you have automatic updates for First Mobile Banking turned on, new features will be pushed to your phone or device automatically. If not, you will likely receive a notification that an update is available so you can choose whether or not
to install it.

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Smartwatch App


A companion smartwatch app is available for First Mobile! If you have an Apple® or Android Wear watch, you can check your balance and transactions without taking your phone out of your pocket or logging in.

Learn more about the First Mobile smartwatch app

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Need help?


Customer Experience Team
(800) 511-0045

Monday through Friday
8:00 a.m. to 7:00 p.m. ET

Saturday
9:00 a.m. to 2:00 p.m. ET

Online Banking Questions
FirstOnline@first-online.com

Customer Service Questions
CustomerContact@first-online.com

Send a secure message inside First Online Banking
Log in > Go to Secure Forms in top navigation > Secure Email

Locate Us

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