Security Center

First Financial Bank is committed to providing you a safe online experience. We use industry-standard 128-bit encryption, VeriSign certificates, session time-outs and secured firewalls to ensure your data is safe.

Identity Theft and Online Fraud
If you suspect that you are a victim of fraud or identity theft, call us at 812-238-6000 or 800-511-0045 immediately. Your prompt attention to this matter will reduce the amount of damage an identity thief can do to your credit.

Suspicious Emails
If you have received a suspicious email using the First Financial name, please forward the email to OnlineSecurity@first-online.com.

You can fight identity theft. Here’s how:
  • Never provide personal financial information, including your Social Security number, account numbers or passwords over the phone or the internet, if you did not initiate the contact.
  • Never click on the link provided in an e-mail you think is suspicious. In addition to stealing your personal information, the link may contain a virus that can contaminate your computer.
  • Do not provide your debit or credit card number if you receive an automated voice or text message to your cell phone stating your debit or credit card has been deactivated.
  • Do not become a victim to online auction, paying agent, lottery, secret shopper or similar scams. Be on-guard if you receive a check or deposit accompanied by an instruction to transfer a portion of the money to someone else. For helpful information, visit the FBI Scams & Safety page.
  • Do not be intimidated by an email or caller who suggests dire consequences if you do not immediately provide or verify financial information.
  • If you are unsure whether a contact is legitimate, go to the company’s website by typing in the site address or using a page you have previously bookmarked, instead of using a link provided within the email. You can also contact the company using a phone number obtained from a trusted source.
  • If you fall victim to identity theft, act immediately to protect yourself. Alert us right away. Place fraud alerts on your credit files. Monitor your credit files and account statements closely.
  • Protect your computer
    • Anti-spyware protection: Make sure your computer has an anti-spyware protection program that detects and removes all forms of spyware, which can steal vital information. Use this program to scan your computer frequently and make sure to update the software regularly.
    • Anti-virus protection: Make sure your computer has an anti-virus protection program that detects and removes viruses and make sure to update the software regularly.
    • Firewall: Add a firewall to your computer system. A firewall refers to any of a number of security services that prevent unauthorized users from gaining access to a computer, or that monitor transfers of information to and from the computer.
    • Operating system and software upgrades: Install all software fixes (sometimes called “patches” or “service packs”) that are made available for your computer programs as soon as possible, especially if the fix addresses a security hole. All programs, such as your Windows, Mac or Linux operating systems, need to be updated from time to time.
    • Use a current web browser: Newer browsers are being deployed with your security in mind.
    • Activate pop-up blocker: Activate a pop-up blocking tool. Pop-ups can be more than an annoyance.
    • Protect user names and passwords: Make sure to keep this information confidential.
  • Report suspicious e-mails or calls to the Federal Trade Commission through the Internet at http://www.ftc.gov/bcp/edu/microsites/idtheft/, or by calling 1-877-IDTHEFT (1-877-438-4338).


Use the following resources to stay safe while online:

Internet thieves and electronic scams:
http://www.fdic.gov/consumers/consumer/guard/index.html

Identity theft and fraud:
http://www.fdic.gov/consumers/theft/index.html

Computer security alerts:
http://www.us-cert.gov/

Foreclosure rescue scams:
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre42.shtm

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