As a bank customer how do I sign up for Text Message Banking?
Log into the web-based text messaging interface on your computer and register your cell phone or mobile device.

What if I forget my PIN?
Log into the web-based text messaging interface on your computer and you will be able to view your PIN.

What if I want to cancel? How do I cancel?
Log into the web-based text messaging interface on your computer and remove your information.

Who do I call if there's a problem?
Call us at 812-238-6197 or toll free 800-511-0045 ext 6197, Monday thru Friday 8:00am to 5:00pm.

Is my transaction secure?
Yes. Transactions between the bank and your mobile device are fully encrypted.

Is customer support available?
Call us at 812-238-6197 or toll free 800-511-0045 ext 6197, Monday thru Friday 8:00am to 5:00pm.

What is the maximum number of characters I can receive in a text message?
140 characters

What happens if I exceed 140 characters in the middle of a transaction?
The transaction will not exceed 140 characters. The service sends abbreviated information indicating account balances and your last three transactions. A new message will be created if needed.

Is there a limit on the number of times I can request my balance and transactions?
No. You can request this information as many times as you would like.

When I request my balance, how quickly will I receive a reply?
Messages typically go through within seconds, although delays of several minutes or more may be experienced depending on your particular wireless carrier.

Does the message go through if I have no cellular coverage?
No

May I send a message to customer service?
You may send an email from your mobile device, or you may contact First Financial Bank at 812-238-6197 or toll free at 800-511-0045 ext 6197, Monday thru Friday, 8:00am to 5:00pm.